Latest Housing News
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Latest Housing E-Newsletter September 2024
Click here (pdf, 1.1mb) to read the latest housing e-newsletter.
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Sheltered Housing Newsletter - September 2024
Click here (pdf, 4.1mb)for the latest news for Sheltered Housing customers
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Don’t get caught out this summer, get ready for winter and check your boiler!
Every October we see an increase in the number of boiler breakdowns. 'This is usually because when the system has been inactive for a long period, such as during the summer months, the boiler can lose its internal pressure.
We would like to try to deal with any problems proactively over the summer when our heating contractors are not so busy. 'We would ask you to test your heating system following steps1 – 7 below::
- If you have a pre-payment meter, make sure your gas meter has credit on it.
- Turn your time clock heating control to “constant” or “24hr”.
- Turn your wall thermostat up, so your heating switches on.
- Turn all your radiator valves open to maximum.
- Run the heating for 15 - 30 mins and check your radiators are all getting hot.
- Check for water leaks on radiators.
- Turn room thermostat back down and reset your time clock back to how it was previously set.
If your heating system doesn’t come on or develops a fault as part of these tests, please raise a repair via the online portal My Winchester Tenancy or contact our call centre to report the problem by emailing us at or by calling 01962 848 400
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Energy Saving Homes Programme for Council Homes - Suspicious Calls Reported
We’ve received a small number of reports from residents who have been contacted by companies falsely claiming to be working with us on our Energy Saving Homes programme.
Please be aware that when you join the energy saving homes programme, we will let you know which contractor will be carrying out works at your property. They will NOT contact you before we’ve let you know who they are. Please also keep in mind that the programme is fully funded, and you will NOT be charged for the work.
If you are concerned, or unsure at any stage, please don’t hesitate to contact our Retrofit team on 01962 848 175 or email EHomes@WINCHESTER.GOV.UK.
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Housing Events and Activities
Click here for all of the latests events and activites for housing, including:
- Digital Inclusion project
- Community Hubs
- Pension Credit mornings
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Winnall Residents update on the new development
THe new development at Winnall which includes new homes for shared ownership and for private rental are now compleate and residents are moving in. We still have homes available to rent and for sale. If you’d like to know more about the homes available, please visit ventaliving.co.uk or the-orchids.com We’re really proud of the new homes which have been built to high energy standards and look forward to them becoming homes to people.
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Housing Annual Report 2022/23
Hear about housing achievements over the past financial year. See where your rent is spent and how we are performing.
Read how Neighbourhood Services have been working hard to keep your neighbourhood safe, clean and greener.
Find out about how we have been listening to your view and how you can get involved.Click here (pdf, 869kb)here to read the latest housing annual report