Bulky waste collections can be booked with extra measures in place to keep you and our contractor team safe. We do expect the service to be popular, so you may have a slightly longer wait than usual. Thank you for your patience.

Please bear the following in mind when you book your collection:

• Collections take place on Mondays, Wednesdays and Fridays
• Our contractor, Biffa, is not currently able to enter your property to remove items
• Please leave the item for collection inside your property boundary but where we can easily collect it

Call 01962 670706 to book your collection.

New regulations came into force on Sunday 1 January 2023 which relate to persistent organic pollutants, which are commonly found in upholstered seating, and other furnishings.

These include:

• upholstered sofas
• upholstered chairs, including dining chairs, office chairs 
• upholstered armchairs, including those with an electric motor
• upholstered stools
• beanbags
• floor and sofa cushions

These can still be collected as part of the bulky waste service, but need to kept separate from collection of other bulky waste materials.

However to reduce the risk to the environment, any upholstered furniture which has been split or damaged, should be sealed with tape or plastic, before collection. Otherwise, our crews will be unable to collect the items, and another chargeable collection will need to be booked.

If BIFFA are unable to make a collection due to an upholstered item being damaged and not able to be taped up or bagged, then a wasted journey charge of £15 may be applied.

Bulky Household Collections VAT Inclusive 

Year	1 February 2024 to 31 January 2025
Indexation	3.36%
Item	New Rate	New Rate inc VAT@20%
140 / 240 litre bin (inc. delivery)	£31.82	£38.18
Bulky waste  - single items, e.g single mattress, or an under counter fridge	£17.23	£20.68
Bulky waste  - large single, or two/three items e.g. double mattress	£29.52	£35.42
Fridge / Freezer	£34.24	£41.09
Bulky Waste one cubic metre	£41.34	£49.61
Bulky Waste two cubic metre	£70.86	£85.03
Bulky Waste three cubic metre	£103.84	£124.61
Bulky Waste four cubic metre	£118.08	£141.70
Full Load	£222.56	£267.08

Local charities can utilise items which are still in working order. Alternatively unwanted items can be reused or repaired rether than being thrown away and benefit others. Click below to see how your unwanted items could benefit others:

https://www.youtube.com/watch?v=-3BLRSJBOuE&feature=youtu.be

If you choose to have your waste disposed of through a private company or operator instead, then please ensure you follow the SCRAP process below

All Householders have a duty of care to dispose of their waste correctly, this includes checking that any companies or individuals that are contracted to dispose of the waste are registered with a Waste Carriers License and that the householder receives a copy of the Waste Transfer Note.

• Suspect all waste carriers and request proof of registration
• Check that the waste carrier is registered on the Environment Agency's website
• Refuse any unexpected offers to have your rubbish taken away
• Ask how your rubbish will be disposed of and seek evidence of this
• Paperwork must be obtained including a proper invoice, waste transfer note or receipt, including a description of the waste being removed and the waste carrier's contact details