You can ask us to reconsider our decision using the online form here.

A request for a written explanation or appeal must be signed by you. You can complete the form online here which you can print and sign. You can provide your form online here.

Housing Benefit appeals are heard by HM Courts & Tribunal Service.

A request for a written explanation should be signed by you. You can complete the form online here which you can print and sign. You can provide your form online here. 

Council Tax Reduction appeals are heard by the Valuation Tribunal. You must dispute your decision with us before you appeal to the Valuation Tribunal online here. If we do not change the decision in your favour you can  appeal directly to the Valuation Tribunal using their form. You must do this within two months of the date we send you the outcome of your dispute.

You can't appeal to the Valuation Tribunal unless you have disputed the decision with us first.

You may wish to contact Citizens Advice for help with your dispute. 

Free phone number: 0808 278 7861