City offices will close at 5pm on Monday 23 December 2023. The offices will reopen at 8.30am, with usual reception hours for in person visits from 10am- 3pm on Thursday 2 January 2025. 

You will still be able to contact us in an emergency on 01962 865 407 or if you are a council tenant with a housing emergency, please call 01962 865 405.

We will respond to all other enquiries from Thursday 2 January, 2025.

You can still report non-urgent issues via our website. You can also report issues via the 'Your Winchester' app, available to download on Android and iOS.

There are some changes to your waste and recycling collections over the festive period - check the table below for revised collection days. These changes are already reflected in your printed waste calendar, which you can also check online. 

Should your collection be missed over this period, you can still report a missed bin via our Missed Bins online form.

Scheduled collection day	Revised collection day for general waste, recycling, batteries & small electrical items
Monday 23 December 2024	No change
Tuesday 24 December 2024	No change
Wednesday 25 December 2024	Friday 27 December 2024
Thursday 26 December 2024	Saturday 28 December 2024
Friday 27 December 2024	Monday 30 December, 2024
Monday 30 December 2024	Tuesday 31 December, 2024
Tuesday 31 December 2024	Thursday 2 January 2025
Wednesday 1 January, 2025	Friday 3 January 2025
Thursday 2 January, 2025	Saturday 4 January 2025
Friday 3 January 2025	Monday 6 January 2025
Monday 6 January, 2025	Tuesday 7 January 2025
Tuesday 7 January, 2025	Wednesday 8 January 2025
Wednesday 8 January 2025	Thursday 9 January 2025
Thursday 9 January 2025	Friday 10 January, 2025
Friday 10 January, 2025	Saturday 11 January, 2025
Monday 13 January, 2025	No change

Garden waste:

There’ll be no Garden Waste collections between Monday 30 December 2024 and Friday 10 January 2025.

Extra waste and recycling:

Over the festive period, we can collect any extra waste that won’t fit in your general waste bin. Please make sure any extra waste is contained and secured in refuse sacks and placed out alongside the refuse bin.

If you would like us to collect extra recycling, please make sure it is contained and secured in CLEAR sacks (no black refuse sacks please) and placed out alongside the recycling bin.

Cardboard boxes:

If you’d like us to collect cardboard boxes, please flatten them and place them alongside the recycling bin on your collection day.

Real Christmas trees:

Between 13 and 20 January, we can collect real Christmas trees from all properties. If you’d like us to collect your real Christmas tree, you must remove it from its pot and strip it of all decorations. If your tree is over 5 feet tall, you’ll need to cut it into smaller pieces.

Please put your tree out on the garden waste collection day during weeks beginning 13 and 20 January 2025.

Winchester Sport and Leisure Park (WSLP) and Meadowside Leisure Centre have amended their opening times over the festive period.

Winchester Sport and Leisure Park: 

Date	Opening Hours
Saturday 21 December	7am-7pm
Sunday 22 December	7am-10pm
Monday 23 December	6am - 10pm
Christmas Eve	6am - 12pm
Christmas Day	Closed
Boxing Day	Closed
Friday 27 December	8am - 6pm
Saturday 28 December	8am - 6pm
Sunday 29 December	8am - 6pm
Monday 30 December	8am - 6pm
Tuesday 31 December	7am - 3pm
Wednesday 1 January	Closed

Meadowside Leisure Centre: 

Sunday 22 December	9am - 9pm
Monday 23 December	6.30am - 10pm
Tuesday 24 December	7pm - 12pm
Wednesday 25 December	Closed
Thursday 26 December	Closed
Friday 27 December	9am - 5pm
Saturday 28 December	9am - 5pm
Sunday 29 December	9am - 5pm
Monday 30 January	9am - 5pm
Tuesday 31 January	9am -3pm
Wednesday 1 January	Closed

Normal opening times will resume from Thursday 2 January 2025.